Terms and Conditions

Pre-Order Sales

YOUR CREDIT CARD will NOT be CHARGED until your order is shipped. All Pre-Order sales may be canceled anytime before shipment.

Billing Terms

We accept Visa, MasterCard, American Express, Discover, Paypal. You do not need a PayPal account to use your Visa, MasterCard, American Express, Discover. All charges are “One Time Charges” and are NOT recurring charges

Shipping Within the United States*

Expect delivery within 3-5 business days. *Alaska and Hawaii may take a few days longer.

Returns and Refunds

If you are not 100% satisfied with your purchase of Grillie, you may return your order for a full refund*. You can return your purchase for up to 60 days from the date you received the product. Returned products must be in the condition you received them and in the original box and/or packaging.


Unfortunately if you have used your Grillie, we will not be able to issue you a refund for the used Grillie. Example: If you purchase four Grillies and have only used one Grillie, we will issue a refund for three Grillies.


*Shipping costs will not be refunded. Customer is responsible for shipping costs for a refund.

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