MyGrillie offers a Return and Refund policy as stated below:

If you are not 100% satisfied with your purchase of Grillie, you may return your order for a full refund*. You can return your purchase within 60 days from the date you received the product. Returned products must be in the condition you received them and in the original box and/or packaging. Damaged products will have discounted refund rate based on the extent of damage. Please contact us at grillmaster@mygrillie.com for more information.

*Shipping costs will not be refunded and the Customer is responsible for cost to ship back the product for a refund.

You can expect your refund with 1-3 business days after we receive the return products.